Hey all just got my new fortress dbox seat yesturday . Worked great all day and night , but I wanted to relocate my haptic hub where my audio equipment is. Turned it on and got this error code . Server content not ready error code 301. This is a brand new system and chair not even two days old , wondering what that code means . Thanks
Server content not ready error code 301
I get the same error code.
Do you know what it means and how to fix it
No. Something on their end I believe.
Hello All,
Error 301 means content not ready.
It can appear after new Motion Codes are added to our library, as some time is required to process this new content.
The error is temporary, it should not affect your experience and normally won’t stay for long.
If it lasts longer than a few minutes, you can let us know, and we will take care of it on our side.
The incidence you reported was resolved.
Let us know if the error did not clear on your app.
Excellent ty quick question non related … this is per the hapticsync hub
Is it bette to have it directly connected to my audio processor via hdmi out /downmix converter then to the hub? It takes a little bit for the hub to recognize movies so I was wondering if a direct connect is a quicker option
Thank you for your question.
It’s great to see your interest in our Haptisync hub.
Our team created this hub with the utmost versatility in mind, and we designed both configurations to provide high-quality performance and quick reaction times.
However, if you’re experiencing any recognition delays with your hub, we’re here to help.
We kindly invite you to check out our knowledge base article titled “The movie I am playing is not recognized,” available at the following link: https://support.d-box.com/en/knowledge/how-does-the-haptisync-recognition-technology-works.
We hope that this resource will be helpful in addressing any issues you may be facing.